All prints are high quality Giclée prints on fine art paper. For more details of the paper type used and sizing of a specific print, click on the print for full details.

Delivery

I aim to despatch all prints within 1 week. You should receive your order within 2-3 weeks and usually much sooner. You will be emailed when your order is processed and when it's posted. Prints are sent by tracked and signed Royal Mail delivery.

All prints are handled, packaged and signed by me, by hand, so occasionally there may be slightly longer wait times. Please feel free to contact me directly for any questions.

Prints are available internationally and will be shipped to any country the UK Royal Mail delivers to. Please make sure to select international delivery at checkout if ordering to outside the UK. For international deliveries, import or other taxes may apply, and any additional costs will be your responsibility.

Christmas Delivery

For delivery by Christmas, order before 14th December on unsigned prints, framed or unframed. For later orders, please contact me directly to see if it's still possible to get your print before Christmas.

Returns & Refunds

I do not offer returns or refunds once an order has been processed, unless a print has arrived damaged.

Cancelling an Order

You can cancel any order for a full refund if the order has not yet been processed. Get in touch by email, with the details of the order.

Framing & Sizes

Prints are sold unframed, unless otherwise stated. Print sizes are precise, but total paper size and margins may be approximate. If you have a specific framing request, please get in touch and I can help.

Payments

Payments are handled securely by Stripe and all major cards are accepted.

Requests

Requests for particular photographs, currently sold out prints, or other print size and framing requests are very welcome. Please get in touch.

Contact

For any questions about prints, help with an order, or print requests, please get in touch via email at jsj@jacobsacksjones.com.